Fast and error-free order processing for Klinger

Klinger was facing challenges with an inefficient order processing system. Using Betty Blocks, House of low-code developed a centralized online order platform to speed up customer onboarding.
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Challenge

Inefficient order processing and slow onboarding.

Solution

A flexible and scalable central online order platform.

logo name
Challenge

Inefficient order processing and slow onboarding.

Solution

A flexible and scalable central online order platform.

employees in 60 countries worldwide
2300
platform for all incoming orders
1
of manual tasks automated
60%
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Klinger's
IT challenge

Klinger specializes in providing high-quality products and services for the process industry, such as seals, control valves, and hoses. The company utilized Unit4 as their ERP system. However, their customer orders came through different channels and in various formats, resulting in lengthy customer onboarding times. With only 20% of orders being automatically imported, extensive manual checks and adjustments were required.

The solution

House of low-code developed a centralized online order platform that dynamically converts all customer orders into Unit4 and vice versa. The system is designed to enable Klinger to onboard new customers and retain control over the incoming order flow through a smart management portal. With this portal, Klinger can easily modify and process orders. The new order platform is also flexible and scalable, allowing trained employees to independently maintain and expand it.

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Our approach

House of low-code is committed to creating applications that precisely meet our clients' requirements. That's why we utilize the SCRUM and OTAP methods for software development. SCRUM, an agile framework, empowers our multidisciplinary teams to deliver functional applications in short sprints, typically lasting from one to four weeks. This flexible approach allows us to seamlessly incorporate changes during the development process. Additionally, we employ the OTAP method to conduct thorough testing of the new software, ensuring its quality and reliability.

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The result

The new order platform has greatly sped up the order processing compared to before. It has reduced the amount of manual work to only 20%, resulting in fewer errors and less workload. Additionally, the new application provides a seamless onboarding experience for new customers, improving their overall experience. Furthermore, Klinger maintains control over the platform's further development as employees can independently manage and expand it.

More about process optimization
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Let’s move forward together

Every organization has its own unique processes that cannot be accommodated by off-the-shelf software solutions. That's why we specialize in developing tailor-made software that perfectly aligns with your business operations. With the power of low-code, we accelerate the development process, enabling your organization to work smarter and more efficiently.

"We don't believe in a one-size-fits-all approach. Working in collaboration with our clients, we develop user-friendly applications that truly make a difference for their organization."

Nick Bazuinmanaging partnerHouse of low-code

The power of Betty Blocks

Betty Blocks is a cloud-based low-code platform that empowers you to quickly and easily build tailor-made applications. By utilizing pre-programmed blocks and templates, development is significantly accelerated. Unlike traditional software development, Betty Blocks is accessible to both programmers and non-programmers, fostering active collaboration. Consequently, the resulting application seamlessly aligns with your business needs.

Discover Betty Blocks
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