Improved customer experience
Customers gain 24/7 access to relevant information and services without relying on customer service assistance. This eliminates slow processes and boosts customer satisfaction.
A self-service customer portal is essential for organizations seeking to streamline and enhance customer service. It allows customers to access information and submit service requests digitally, optimizing processes.
Customers gain 24/7 access to relevant information and services without relying on customer service assistance. This eliminates slow processes and boosts customer satisfaction.
With a self-service customer portal, customers can help themselves, resulting in fewer tickets for your service department. Despite fewer staff, outstanding service can still be provided.
Customer service employees spend less time on simple, repetitive tasks, enabling them to focus on resolving complex issues and assisting key customers.
Are you curious about the possibilities of low-code for your organization? Or are you looking to quickly develop an application and in need of a reliable partner? Our experts are here to assist you.
Every low-code project starts with an introductory meeting. Together, we will discuss your digital challenges and assess whether low-code is indeed the solution. We will also address all your questions regarding important topics such as:
A self-service customer portal enhances the customer experience and streamlines service processes. Consider these facts and figures when building your business case:
Ready to unlock the potential of low-code for your organization?
When considering a self-service customer portal, you have various options. The main choice lies between off-the-shelf software and custom development. Off-the-shelf software allows you to get started quickly at relatively low costs. However, there are often limited possibilities to customize the application to your unique processes. Sometimes, essential functionality that your employees require may be missing.
At House of low-code, we believe in a different approach. We see many organizations trying to fit their processes into off-the-shelf solutions, losing their unique qualities in the process. We prioritize the business and build custom software perfectly tailored to your needs using future-proof low-code technology.
Are you curious about the possibilities of low-code for your organization?
Traditional software development involves manual coding using programming languages, which is complex and inflexible. Extensive specifications and planning often lead to mismatches between the self-service portal and customer expectations upon launch. Finding experienced high-code developers can also be challenging and expensive.
Low-code development differs significantly from traditional methods. With a visual interface and pre-built components, low-code platforms enable rapid application development and expansion. Here are the key benefits:
Short time to market
Low-code accelerates customer portal development, reducing project completion time from months to weeks.
Lower costs
Low-code development is cost-effective, requiring less in-depth programming knowledge and resulting in faster delivery.
Better customer experience
Low-code allows for swift adaptation to changing customer needs, leading to an improved customer experience.
Co-creation with the business
Involving business users in the portal's development ensures alignment with customer needs.
Rapid integration
Low-code simplifies and expedites the integration of new applications with existing business systems.
Easy maintenance
Low-code applications built with pre-built components reduce the risk of bugs and streamline maintenance processes.
House of Low-Code is a collective of independently operating low-code agencies, each specializing in a specific low-code technology. Our consultants act as independent advisors who assess your digital challenges, determine if low-code is the right solution, and select the appropriate platform. Then, one of our agencies develops the application using an agile approach, ensuring speed and quality for our customers.
Independent advice
We are not bound to one technology and always choose the best solution.
Comprehensive offering
From customer portals to ERP systems: we build virtually all types of business software.
Quality assured
We train our consultants and developers in-house to maintain control over quality.
Unlimited capacity
With over 100 low-code engineers, we can handle the largest projects.
With low-code, you can build different types of customer portals. Some portals have a specific function, while others are used for multiple purposes. Here are a few options:
Don't keep your customers waiting. Through a support portal, they can ask questions and submit complaints 24/7.
Ensure a smooth onboarding of new customers and increase conversion rates with a registration portal.
A community platform is where your customers come together to exchange knowledge and experiences.
You can also use a portal to conduct customer satisfaction surveys, making the customer experience measurable.
If you receive a lot of inquiries about your products and services, this is where your customers can find all relevant information.
Allow your customers to place orders, provide them with order status updates, and simplify administration.