Improved customer experience
Customers gain 24/7 access to relevant information and services without relying on customer service assistance. This eliminates slow processes and boosts customer satisfaction.
A self-service customer portal is essential for organizations seeking to streamline and enhance customer service. It allows customers to access information and submit service requests digitally, optimizing processes.
With low-code, you can build different types of customer portals. Some portals have a specific function, while others are used for multiple purposes. Here are a few options:
Don't keep your customers waiting. Through a support portal, they can ask questions and submit complaints 24/7.
Ensure a smooth onboarding of new customers and increase conversion rates with a registration portal.
A community platform is where your customers come together to exchange knowledge and experiences.
You can also use a portal to conduct customer satisfaction surveys, making the customer experience measurable.
If you receive a lot of inquiries about your products and services, this is where your customers can find all relevant information.
Allow your customers to place orders, provide them with order status updates, and simplify administration.