An excellent customer service
with low-code

A perfect customer experience is key to differentiating yourself from the competition. With low-code, you can rapidly develop applications that elevate your service to a higher level.

Consult an expert
icon arrow down
hero_customer_experience_d2x
ic_realtime_white

24/7 availability

'Always on' is the standard. Your customer service needs to be available 24/7, enabling your customers to resolve their issues online, using any device. Otherwise, you risk losing them.

ic_service_white

High-quality service

Your customers expect your service representatives to assist them to the best of their ability. Efficient processes, with smart applications that automate simple tasks, are therefore a must.

ic_klantbehoefte_white

Dynamic customer needs

Customer needs constantly evolve. It is crucial to quickly respond to user feedback, for example by adding new functionalities to your customer portal. Otherwise, adoption will lag behind.

With low-code, you can rapidly develop applications that perfectly align with customer needs.

Your customers expect personalized service. Your applications need to perfectly align with their needs in terms of functionality and user-friendliness. This makes off-the-shelf software less suitable as it is generic and inflexible. That's why many organizations opt for custom applications. However, traditional software development is costly and time-consuming. Fortunately, there is an alternative: low-code development.

customer_experience_benefits_lowcode3_d

Discover the benefits of low-code

In low-code development, applications are built using visual building blocks and models. This approach offers several key benefits, including:

  • Shorter time-to-market: With low-code, developers can build and test applications much faster. A project can be completed within a few weeks instead of months or even years.

  • Lower costs: Low-code development is cost-efficient, especially for large-scale projects. It speeds up the process and requires less expensive programming knowledge.

  • Customer-first: With low-code, you can swiftly respond to changing customer needs and enhance software with new functionalities, ensuring a superior customer experience.

  • Co-creation: Low-code empowers non-programmers, like your service representatives, to actively engage in development, fostering better alignment with customer needs.

Smart applications for an improved customer experience.

Your customers demand nothing less than prompt and exceptional service, yet your overwhelmed service department struggles to keep up. Do you want to provide excellent service while achieving efficiency gains? A customer portal is the solution.

klantportalen_d

Offer outstanding service
with a customer portal

Empower your customers with a self-service customer portal. They'll have 24/7 access to information about your products and services, as well as the ability to handle various tasks themselves. Simultaneously, your service department will be relieved as fewer tickets come in. Your employees will have more time for providing genuine service. With low-code, you can quickly develop a customer-centric portal.

Examples:

  • Support portal
  • Community platform
  • Registration portal
More about customer portals
25-logo-white-hutten

Smart customer portal for ArenA skybox users

View the case study
employees in five different markets
2K
weeks to deliver the minimum viable product
2
customer portal for a smooth ordering process
1
hutten_klantportaal_d
angelo2x

Want to identify your service challenges first?